Terms and Conditions

1. Introduction

Welcome to Connected Switchgear’s website (https://connectedswitchgear.com.au/). By accessing or using our site, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Definitions

• “Company”: Refers to Connected Switchgear.
• “User”: Any individual or entity accessing our website.
• “Products”: Electrical supplies and related items offered by Connected Switchgear.

3. Use of the Website

Users agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site. Prohibited behaviours include harassing or causing distress to any person and transmitting obscene or offensive content.

4. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Connected Switchgear or its content suppliers and is protected by Australian and international copyright laws. Users may not reproduce, distribute, or create derivative works from any content without explicit permission from the Company.

5. Product Information and Warranty

We strive to ensure that all product descriptions and prices are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will inform you promptly and give you the option to reconfirm your order or cancel it.

All Connected Switchgear products come with a standard in-house limited warranty of 5 years. For the PLATINUM range of products, the warranty period is 10 years. Specific products, such as the BASIX Series, MRCBOs, SMS1T, and USB-POD10, carry a 6-month replacement-only warranty. Detailed warranty information can be found on our Warranty Policy page.

6. Limitation of Liability

Connected Switchgear will not be liable for any indirect or consequential loss or damage arising out of or in connection with the use of this website. This includes, but is not limited to, loss of profits, loss of data, or loss of goodwill.

7. External Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we have no control over the content or availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

8. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy, which outlines how we collect, use, and protect your information, can be accessed on our Privacy Policy page.

9. Changes to Terms

Connected Switchgear reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of any amended terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

• Address: 6 Saggart Field Rd, Minto NSW 2566, Australia
• Phone: 1300 071 378
• Email: sales@connectedswitchgear.com.au